Receptionist at DM Holdings

Join DM Holdings in Lagos as a Receptionist providing essential front office services for a reputable hospitality establishment. This role calls for a professional who excels at guest relations and operational support within a hotel or service apartment environment. Positioned at the frontline, you will represent the company’s commitment to exceptional customer care in Lagos State. As the Receptionist, you will handle guest check-ins and check-outs following company procedures, ensuring guests have a seamless experience. You will field inquiries about room features, amenities, local attractions, and transport options while managing reservations and special requests accurately. Your daily tasks include billing guests, promoting hotel facilities, coordinating communication, and maintaining detailed reports and logs. Candidates who succeed in this role will bring a minimum of three years’ experience in front office hospitality, possess either an OND, HND, or BSc, and have relevant professional certifications. Familiarity with hospitality management software is highly desirable. This is a full-time position suited for individuals residing near Ogba, Ojodu Berger, Agege, or Ikeja, offering a structured schedule and a dynamic work environment. Lagos' hospitality industry is vibrant, with growing demand for quality service in hotels and guest accommodations. DM Holdings plays a vital role in this competitive market, where front office staff ensure smooth guest engagement and operational efficiency. This position provides an opportunity to develop hospitality expertise in Nigeria's commercial hub. Though salary details are not specified, this role opens career paths in hotel management and guest services, potentially leading to supervisory positions. Working here allows you to refine customer service skills valuable across Nigeria's expanding hospitality sector. To stand out, emphasize your three years of front desk experience, detail your proficiency with reservation systems, and highlight examples where you enhanced guest satisfaction or upsold services. Include any hospitality certifications and references from previous roles to strengthen your application. We encourage qualified candidates interested in the Receptionist role at DM Holdings to apply promptly and contribute to delivering excellent guest experiences. This opportunity represents a significant step in your hospitality career in Lagos.