Join AFARI Travels & Tours Limited in Lagos as a Customer Service Representative, a key role delivering exceptional client support in Nigeria's vibrant travel industry. AFARI Travels & Tours Limited is known for its commitment to sustainable and luxurious travel experiences, catering to clients seeking personalized tourism and travel management services. In this role, you will manage client interactions from initial inquiry to trip completion, providing clear communication, resolving issues, and coordinating travel arrangements. You will prepare and deliver personalized travel plans, assist with visa processing, and ensure timely updates on bookings and transfers, contributing to positive customer journeys and brand loyalty. The ideal candidate possesses a BA/BSc/HND qualification and has strong communication skills with experience in customer care or client relationship management. You should be comfortable working full time in a dynamic environment, bringing professionalism and attention to detail to every client interaction. Lagos is a major hub for Nigeria's travel and tourism sectors, with a growing demand for reliable and high-quality customer service roles. Working with AFARI Travels & Tours Limited places you at the heart of this expanding market, where personalized travel solutions drive business success. While salary details are not public, this position offers the chance to grow professionally in hospitality and tourism management. Successful incumbents often advance to supervisory or specialized client relations roles within the travel industry. To stand out, highlight your experience handling complex client requests and coordinating travel logistics. Emphasize your ability to maintain high service standards and provide clear, timely communication. Providing examples of managing multiple client needs simultaneously will strengthen your application. If you are ready to excel as a Customer Service Representative with AFARI Travels & Tours Limited, apply promptly to contribute to premium client experiences. Ensure your application is submitted before the closing date if provided.
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Stand out for Customer Service roles like this with relevant certifications and skills.
A 4-year bachelor's degree program in Customer Service picked for your next step.
Bishop's University
CA$28,651 / First year
application fee • ₦111,000
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AFARI Travels & Tours Limited specializes in luxury travel management and tourism services, offering tailored travel experiences and support for clients.
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