Join Smile ID as an Account Manager in Lagos, Nigeria, where you will lead efforts to strengthen and grow key client relationships within a fast-growing tech company. Smile ID delivers cutting-edge identity verification services tailored for emerging markets, and this role offers the chance to make a significant impact through client engagement and revenue expansion. In this position, you will manage daily interactions with strategic customers by understanding their needs and business objectives. You will act as the main liaison, resolving queries and ensuring high satisfaction levels. Collaborating with sales and technical teams, you will facilitate smooth onboarding, promote adoption of Smile ID’s solutions, and develop multi-level contacts within client organizations including executive stakeholders. Successful candidates bring at least four years of experience in account management or customer success, preferably within B2B SaaS or technology sectors. You should hold a bachelor's degree in business or marketing, with a master's degree being advantageous. Your communication and negotiation skills will enable you to engage effectively with both technical and business audiences. A data-driven approach and the ability to juggle multiple priorities in a dynamic startup environment are essential. Lagos is a key hub for fintech innovation and technology growth in Nigeria, making this role vital for expanding Smile ID’s presence and influence in the region’s evolving digital identity space. The company’s solutions help meet increasing demand for secure customer verification across African markets. Compensation includes a competitive salary package, stock options, and health benefits. Employees enjoy paid leave options such as study and parental leave, flexible work arrangements including remote options, and participation in team events across Africa. This role offers a pathway to senior client management or business development leadership in tech sectors. Highlight your achievements managing complex accounts and driving client growth when applying. Quantify any successes in upselling or retention, and include examples of working with cross-functional teams or emerging markets. Demonstrating your familiarity with SaaS product sales will strengthen your application. We encourage you to apply for this Account Manager role at Smile ID in Lagos and contribute to shaping the future of digital identity services. The opportunity awaits to advance your career before the application deadline.
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Laurentian University
CA$28,621 / First year
application fee • ₦200,000
Not required — these would strengthen your application.
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Smile ID is a technology company specializing in identity verification solutions, formerly known as Smile Identity, focused on serving emerging markets.
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