Team Lead, Field Recovery at Renmoney

Take charge as the Team Lead, Field Recovery at Renmoney, a leading fintech firm committed to expanding financial access across Nigeria. Renmoney empowers millions of under-banked Nigerians with innovative loan and savings products, and this role is central to maintaining the health of our lending portfolio. In this position, you will direct a team responsible for recovering outstanding debts, balancing firm collection objectives with excellent customer care. Your day-to-day will include coaching Field Recovery Officers, devising recovery plans, evaluating team performance, and directly negotiating with clients to resolve payment issues amicably. Collaboration with other departments ensures a seamless customer experience while adhering to ethical and regulatory standards. Ideal candidates bring a bachelor's degree in Business or Finance, with at least four years in debt recovery and a minimum of two years leading teams. You'll be adept at managing multiple priorities, skilled at negotiation, and proficient in recovery software. Experience in fintech is highly valued, as it equips you to thrive in this fast-evolving industry. This is a full-time role requiring strong leadership and analytical skills. Nigeria's fintech sector is rapidly growing, especially as digital financial services reach more communities. Renmoney's mission to serve the under-banked aligns with this trend, making the Team Lead role critical to sustaining both business success and customer relationships in this competitive environment. While specific salary details are not disclosed, Renmoney offers competitive compensation packages and professional development opportunities designed to support career growth in financial services and fintech leadership. To stand out, applicants should highlight leadership achievements in debt recovery, quantify recovery rates or team performance improvements, and demonstrate familiarity with fintech operations. Clear examples of negotiation successes and data-driven decision-making will strengthen your application. Step into a pivotal leadership role with Renmoney as Team Lead, Field Recovery. Bring your expertise to a company passionate about financial inclusion and innovation. We encourage qualified candidates to apply promptly to join this vibrant team.