Join Cobranet Limited as a Support Engineer in Lekki, Lagos. This reputable company has been delivering innovative internet solutions since 2003, establishing a robust presence in the digital space.
As a Support Engineer, you will be the first point of contact for clients seeking technical assistance. Your day-to-day responsibilities will include addressing customer inquiries through various channels, ensuring timely resolution of issues, and maintaining accurate records of all interactions. You will also escalate unresolved issues to appropriate internal teams while providing consistent follow-up to ensure customer satisfaction.
Candidates should possess a B.Sc, HND, or OND in Computer Science, along with relevant certifications such as CCNA or MCP. The ideal applicant will have between 1 to 5 years of experience in a support or IT role, demonstrating strong troubleshooting skills and a solid understanding of networking concepts. Excellent communication abilities in English, both written and verbal, are essential for this role.
This is a full-time position, allowing you to contribute significantly to customer support and satisfaction at Cobranet Limited. If you are passionate about technology and customer service, we encourage you to apply.
Take the next step in your career as a Support Engineer at Cobranet Limited. We look forward to your application.
