Supermarket Manager Vacancy at Domeo Resources International

Overview

Responsibilities

• Oversee day-to-day supermarket operations.
• Manage and supervise staff including cashiers, floor attendants, and inventory personnel.
• Ensure excellent customer service and handle customer complaints professionally.
• Monitor inventory levels, place orders, and ensure timely restocking of shelves.
• Maintain store cleanliness, safety, and compliance with company standards.
• Prepare daily/weekly sales reports and analyze performance indicators.
• Implement promotional activities and ensure product displays are attractive.
• Train, coach, and motivate team members to meet performance targets.
• Ensure adherence to cash-handling procedures and financial controls.
• Coordinate with suppliers and ensure timely delivery of goods.

Requirements

• Candidates should possess an ND / HND / B.Sc in any related field.
• 2–5 years experience in supermarket management or a supervisory retail role.
• Experience handling fast-paced retail operations is an added advantage.
• Technical Skills:
• Inventory Management: Ability to monitor stock levels, identify shortages, manage expiries, and coordinate reorders.
• Sales & Reporting: Proficiency in daily/weekly sales reporting, analyzing sales trends, and preparing performance summaries.
• POS & Retail Systems: Understanding of supermarket POS systems, cash-handling procedures, and reconciliation.
• Supplier & Vendor Management: Ability to manage suppliers, negotiate prices, and track deliveries.
• Store Operations Knowledge: Knowledge of merchandising, shelf arrangement, product categorization, and store layout improvement.
• Financial Knowledge: Basic understanding of budgeting, cost control, shrinkage reduction, and profit optimization.
• Compliance & Safety: Familiarity with workplace safety standards, hygiene practices, and regulatory requirements.
• Soft Skills:
• Leadership & Team Management: Ability to supervise, motivate, and guide staff effectively.
• Communication Skills: Clear verbal and written communication for dealing with customers, staff, and suppliers.
• Customer Service Orientation: Strong focus on addressing customer needs and resolving issues professionally.
• Problem-Solving: Ability to think quickly and handle operational challenges efficiently.
• Time Management: Ability to prioritize tasks and manage multiple activities simultaneously.
• Attention to Detail: Ensures accuracy in stock counts, pricing, display arrangement, and reporting.
• Decision-Making: Ability to make sound, timely decisions in fast-paced situations.
• Adaptability: Ability to work in a dynamic environment and adjust to operational changes or emergencies.
• Teamwork: Works well with teams and fosters a positive work environment.
• Stress Management: Able to work under pressure, especially during peak periods.