Spa Receptionist Vacancy at SRS Collection

We are seeking a friendly, well-presented, and customer-focused Spa Receptionist to manage front desk operations and ensure a welcoming experience for all spa guests. The ideal candidate will handle appointments, payments, and inquiries while maintaining a calm and professional environment.

Minimum of BSc Degree in any related field Previous experience in a spa, salon, or hospitality role is an advantage Excellent communication and interpersonal skills Good organizational and time-management skills Basic computer and POS system knowledge Professional appearance and positive attitude

Greet and welcome guests warmly upon arrival Schedule, confirm, and manage spa appointments Answer phone calls and respond to guest inquiries Process payments and maintain accurate records Coordinate with therapists to ensure smooth daily operations Maintain cleanliness and organization of the reception area Handle guest complaints professionally and escalate when necessary