Sales Supervisor at PalmPay

Join PalmPay as a Sales Supervisor in Nigeria, where you'll lead BNPL sales promoters to achieve critical financing targets. PalmPay operates within the fintech space, driving innovative payment solutions to Nigerian consumers, and this role is pivotal in expanding its Buy Now Pay Later offerings. As the Sales Supervisor, you will oversee BNPL sales promoters stationed at 3C Hub and partner retail stores. Your daily activities include monitoring sales performance, verifying the completeness of KYC documentation, and ensuring promoters meet their financing sales goals. You'll also coordinate with underwriting, verification, and collections teams to facilitate seamless customer approvals and onboarding, while efficiently addressing escalated customer concerns related to eligibility and repayment. This position suits candidates holding a BA, BSc, or HND in Business, Marketing, or related fields, with 2 to 5 years of sales supervision experience, ideally in telecom, fintech, BNPL, or FMCG sectors. Your expertise in customer onboarding, credit processes, and leading field sales teams will be crucial. Excellent communication and analytical skills, combined with a proactive approach to managing multiple store locations, will help you excel in this contract role. In Nigeria's rapidly growing fintech environment, especially in hubs like Abuja and Ogun, the Sales Supervisor role at PalmPay supports a vital link between digital finance services and retail customers. The position offers exposure to innovative credit solutions and plays a key role in driving financial inclusion through technology. Although the salary is not disclosed, this contract role provides valuable experience in fintech sales leadership, potentially opening doors to advanced management roles within the sector or related fields. You will gain hands-on experience managing risk controls, fraud prevention, and performance optimization in a dynamic sales environment. To stand out, highlight your past successes in managing sales teams, particularly your ability to improve sales conversions and maintain strict KYC compliance. Quantify your achievements, such as boosting financing approvals or reducing application rejections, and emphasize your leadership in customer service excellence. Take this opportunity to apply for the Sales Supervisor role at PalmPay and contribute to expanding Nigeria's digital financial services. This position requires your leadership to drive results and foster effective team collaboration across multiple locations. Submit your application promptly to be considered for this impactful contract position.