The Receptionist serves as the first point of contact for the organization, ensuring a professional, welcoming, and efficient front-office experience for visitors, clients, and employees.
Requirements
O’level
Experience:
Minimum: One years’ experience as a Receptionist/Front Desk Officer
Added Advantage: N/A
The Person Must Have:
Have good verbal and written communication skills to professionally receive visitors, answer calls, and handle inquiries.
Possess strong interpersonal and customer service skills with a polite, friendly, and professional attitude.
Demonstrate the ability to manage front desk operations, including scheduling, record-keeping, and basic administrative tasks.
Be proficient in the use of office equipment and basic computer applications such as Microsoft Word, Excel, and email systems.
Be well-organized, attentive to detail, and able to multitask effectively in a fast-paced environment.
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Responsibilities
Serve as the first point of contact for all visitors, ensuring a courteous and professional reception.
Greet, register, and direct visitors in accordance with company security procedures.
Issue visitor badges and ensure compliance with access control requirements.
Receive, screen, and dispatch incoming and outgoing correspondence, including mail and courier packages.
Maintain front desk records, visitor logs, and call registers.
Ensure availability of reception and office supplies.
Maintain a clean, organized, and professional reception area.
Escalate facilities or maintenance issues affecting the front office.
Support office security and emergency procedures when required.
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