Explore the mtn job vacancy for the role of Coordinator - Business Relationship Management at MTN Nigeria, located in Lagos. MTN Nigeria, a key player in Africa's telecom sector, seeks a dedicated professional to enhance IT-business collaboration. This role focuses on aligning technology services with business strategies to ensure seamless delivery and satisfaction across departments.
As Coordinator, you will manage IT business relationships across divisions, translating business needs into effective IT service agreements. You will oversee service delivery, negotiate service level agreements, and coordinate with various teams and vendors to support MTN's goals. Your daily tasks include facilitating cross-unit meetings, resolving escalated issues, and ensuring vendor contracts align with IT objectives.
Ideal candidates bring 3-7 years of relevant experience, including IT service support, business relationship management, and agile methodologies. A degree in a related field is essential, with ITIL 4 foundations and ScrumMaster certification considered advantageous. This full-time position requires strong communication skills and the ability to manage change effectively.
Lagos stands as Nigeria’s telecom hub, where MTN Nigeria drives innovation and connectivity. This role is vital in maintaining the company's competitive edge by ensuring IT services meet evolving business demands in a dynamic market.
Though specific salary details are not provided, this position offers career growth within a leading telecom company with opportunities to develop expertise in service management and business IT alignment.
To stand out, emphasize your experience in IT-business partnership, agile management, and measurable customer satisfaction improvements in your application. Highlight certifications and practical examples of negotiating service agreements.
Apply for the Coordinator - Business Relationship Management role before the June 23, 2026 deadline to join MTN Nigeria in driving technology-enabled business excellence.
