Onsite Customer Care Representative at Mewe Electronics

Join MeWe Electronics in Lagos as a Customer Care Representative to deliver outstanding support and service in their vibrant retail environment. MeWe Electronics is a leading name in consumer electronics, committed to ensuring customers receive prompt and effective assistance across all touchpoints. In this role, you will actively manage customer inquiries through phone, email, and face-to-face interactions, resolving issues professionally and efficiently. Your responsibilities include documenting all customer communications accurately, providing detailed product and service guidance, and collaborating with internal teams to enhance the overall customer experience. Ideal candidates possess an OND qualification and bring 1 to 2 years of hands-on customer service experience. Proficiency in Microsoft Excel is crucial for maintaining precise records. Strong communication and problem-solving skills, along with the ability to work independently and maintain attention to detail, will help you thrive as a valuable team member in this full-time position. Lagos is Nigeria's commercial hub with a competitive retail sector where customer service excellence drives business success. MeWe Electronics operates amid this dynamic marketplace, where effective customer engagement is essential to stand out and build loyal clientele. While salary details are not disclosed, this role offers a promising pathway into Nigeria’s retail and customer service industries, providing opportunities to advance into supervisory or specialist positions as you gain experience and demonstrate your capabilities. To make your application stand out, emphasize your experience with customer interaction metrics, include examples of complaint resolution, and highlight your Excel skills and attention to detail in your CV and cover letter. If you are ready to contribute as a Customer Care Representative at MeWe Electronics, Lagos, apply before the deadline to join a company that values quality service delivery and customer satisfaction.