Mewe: After-Sales Technical Manager at MeWe Electronics

Join MeWe Electronics in Lagos as an After-Sales Technical Manager, a key role focused on optimizing after-sales service for home appliance products. MeWe Electronics is a notable player in the consumer electronics market, dedicated to delivering exceptional technical support and customer satisfaction across Lagos State. In this position, you will lead and coordinate all after-sales technical operations, including diagnosing and resolving faults in home appliances, overseeing repair and maintenance schedules, and managing warranty claims. Your daily efforts will ensure efficient service delivery and customer complaint resolution. You will also prepare detailed technical reports and train technicians in troubleshooting techniques and customer service best practices. Ideal candidates bring at least five years of extensive experience in home appliance and consumer electronics, supported by a degree like HND in Electrical Electronics Engineering or related fields. You will demonstrate strong computer proficiency, effective communication skills, and the ability to handle multiple technical issues under pressure. This is a full-time role demanding leadership and operational expertise. Lagos, as Nigeria's commercial hub, has a dynamic consumer electronics sector where quality after-sales service is vital for brand loyalty and business growth. MeWe Electronics is positioned to meet this demand, making this role crucial for maintaining competitive advantage in Nigeria's largest market. The role offers a competitive monthly salary range of ₦400,000 to ₦500,000, reflecting the value of your technical expertise and leadership. Success in this role opens pathways to senior management positions within the electronics and retail industries, enhancing your career trajectory. To excel in your application, emphasize your hands-on experience in home appliance electronics, highlight leadership in technical teams, and quantify improvements you’ve driven in service quality or customer satisfaction. Providing clear examples of managing complex repairs and warranty processes will strengthen your candidacy. Apply for the After-Sales Technical Manager role at MeWe Electronics to contribute your skills to a leading electronics company in Lagos. This opportunity is ideal for professionals passionate about advancing after-sales technical excellence in Nigeria's vibrant electronics market.