Managed Services NOC Supervisor at Equinix Nigeria in Lekki, Lagos

The Managed Services NOC Supervisor at Equinix Nigeria, located in Lekki, Lagos, plays a critical role in overseeing the operations of the Network Operations Center. This position involves managing relationships with key stakeholders and ensuring the smooth functioning of network services. In this role, you will supervise the Managed Service Desk and the South-South network around the clock. Responsibilities include leading the identification and resolution of network issues, ensuring timely responses to equipment faults, and maintaining high standards of customer service. You will also be responsible for preparing performance reports and coordinating maintenance services as needed. Candidates should possess a B.Sc or HND in Engineering and have a minimum of 8 years of relevant experience, ideally in a fast-paced NOC environment. Strong technical skills, leadership abilities, and excellent communication are essential for success in this role. The job is full-time and requires effective time management and multitasking abilities. This role is pivotal in ensuring customer satisfaction and operational excellence at Equinix. If you are looking to make a significant impact in a dynamic environment, consider applying for this position today.