Explore the latest jobs in Ibadan as a Regional Team Lead, Technical Service Delivery at IpNX Nigeria Limited. This role places you at the forefront of technical service management within Oyo State, leading critical operations in a well-established Nigerian telecom firm.
In this position, you will manage all technical service delivery across your region, overseeing a team comprising Service Fulfilment Engineers, field infrastructure personnel, and graduate trainees. Your daily tasks include coordinating installations, resolving faults, ensuring SLA adherence, and maintaining high customer satisfaction. You will also act as the primary escalation contact for complex technical issues while collaborating closely with NOC, Field Infrastructure Engineering, and Supply Chain teams.
Successful candidates will bring a Bachelor's degree in Electrical/Electronic Engineering, Computer Science, or a related discipline, coupled with 5 to 8 years of experience in service delivery or network operations. A minimum of 2 years in a supervisory capacity is essential. Expertise in IP networks, fiber optics, and wireless technologies, preferably within ISP or telecom environments, is required. Certifications such as CCNA, CCNP, ITIL, or PMP will be advantageous. This is a full-time role demanding strong leadership and technical skills.
Ibadan, as a growing tech hub in Oyo State, is pivotal to Nigeria's expanding telecom infrastructure. IpNX Nigeria Limited plays a key role in enhancing connectivity and service quality in the region. This role is critical to sustaining the company’s reputation for efficient service delivery and regional growth.
While the salary details are not specified, the role offers significant career advancement opportunities within the telecom sector, especially for professionals aiming to deepen their expertise in technical service leadership and network operations.
To stand out, emphasize your leadership experience in technical teams and quantify your achievements in maintaining SLA compliance or improving network uptime. Demonstrating hands-on expertise with fiber and wireless technology deployment will strengthen your application.
Seize this opportunity to join IpNX Nigeria Limited as a Regional Team Lead, Technical Service Delivery in Ibadan. Ensure your application is submitted promptly to meet the recruitment deadline.
