Hotel Receptionist at Hotel Capitol

Join Hotel Capitol in Lagos as a Hotel Receptionist and become the first point of contact for guests at this contemporary three-star hotel. Hotel Capitol prides itself on blending luxury with comfort and is conveniently situated in Omole Phase 1, providing easy access to the Lagos mainland through excellent road links. This role offers an opportunity to contribute to a welcoming and efficient front desk that supports the hotel’s commitment to exceptional guest experiences. As a Hotel Receptionist, you will manage daily front desk operations including welcoming guests, handling check-in and check-out processes, managing reservations and booking systems, and responding promptly to guest inquiries via phone or email. You will ensure smooth payment processing and maintain accurate records, creating a seamless and pleasant experience for all visitors. Your role will be essential in addressing guest concerns and upholding the hotel’s high standards of customer service. Candidates who thrive in this position bring a minimum of an HND or BSc degree accompanied by 1-2 years of hospitality experience. Strong communication and interpersonal skills are vital, as is proficiency in basic computer use, with knowledge of hotel booking systems considered a plus. You should be able to multitask effectively, maintain an organized workspace, and present a professional demeanor. Completion of the NYSC program is mandatory, and candidates residing near the Ogba, Agege, Ojota, Ketu, Ojodu Berger, Akute, or Ikeja areas will find the location convenient. Lagos is Nigeria’s bustling commercial hub where the hospitality industry continually evolves to meet the demands of both local and international guests. Within this vibrant environment, Hotel Capitol plays a strategic role by providing quality accommodation and service in a city known for its dynamic tourism and business activities. The hotel’s location at Omole Phase 1 positions it well within Lagos' mainland hospitality market. This full-time receptionist position offers a competitive platform for career progression within the hospitality sector. While salary details are not specified, successful incumbents typically advance to roles such as front office supervisor or guest relations manager across Lagos hotels and resorts. To stand out as a candidate, emphasize your relevant hospitality experience and customer service achievements in your CV. Highlight any familiarity with hotel management software, and provide examples of how you have efficiently handled guest requests and resolved issues. Strong communication skills and a polished professional image will also enhance your application. Interested applicants for the Hotel Receptionist role at Hotel Capitol are encouraged to apply before the closing date on June 25, 2026. This is an excellent chance to join a reputable hotel in Lagos and contribute to a superior guest experience.