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Front Manager / Front Desk Lead

Lekki Phase 1, LagosFull-timeabout 20 hours ago
Administrative1-2 YearsExpires Feb 12, 2028

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Job Description

We are seeking a reliable and detail-oriented Front Manager to manage front-of-house operations, bookings, payments, stock, and daily reporting while ensuring excellent client experience. Work Schedule:Tuesday –Saturday (9:00am – 6:00pm)

Requirements

Minimum of 2 years’ experience in salon, retail, or hospitality operations Strong cash handling and reconciliation skills Stock control experience Excellent communication skills Basic Excel or Google Sheets knowledge Experience using inventory tools (e.g. BoxHero) Supervisory experience Female only.
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Responsibilities

Manage front desk operations and deliver a professional client experience. Handle bookings, confirmations, reminders, walk-ins, and enforce booking policies. Receive deposits and payments, issue receipts, and reconcile daily sales. Manage client flow, resolve complaints, and ensure rebooking where possible. Monitor stock levels, receive deliveries, and report shortages or variances. Maintain store standards, merchandising, and loss-prevention controls. Prepare and send accurate end-of-day reports on sales, bookings, and stock.

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