Front Desk Officer Vacancy at Ikeja Electricity Distribution Company (IKEDC)

To answer phones, greet customers and clients, scheduling appointments, verifying identification and signing in guests, opening and closing the establishment, and acting as a liaison between clients and staff

Bachelor’s Degree or its equivalent in English, Business Administration, Information Science, Languages, or related discipline. A minimum of 0-2 years of relevant experience Skills and Competencies: Front Desk Administration Administrative Support Microsoft Office (Word, Excel, & PowerPoint) . Customer Centricity Risk Management People Leadership Entrepreneurship Organizational Learning Change Management

Answering and routing of internal and external calls Mail distribution (arranging incoming and outgoing mails/packages with ccouriers) Taking messages and relaying them to the relevant department/organisation and providing feedback as required Handling correspondence and ensuring that confidentiality is maintained at all times especially when dealing with sensitive information Administration of meeting rooms: ensure meeting rooms are properly kept and all appliances in the area maintained Managing front desk concierge i.e., flight bookings and reservations and must be able to effectively manage last minute bookings, reservations and cancelations. Vendor management: processing payment for airlines, travel agents, hotels etc and ensuring their involves are sent and payments processed in a timely manner Ensuring visitors and guests on the premises are properly attended to Accepting packages and liaising with visitors. End to end organisation and planning of HR & Admin or company events Any other task assigned by the Team Lead or Head of Admin or the CHRAO