Join Akinkunbi Nigeria Limited as a Customer Support Specialist in Ikeja, Lagos, contributing to a leading indigenous building and civil engineering construction company. Akinkunbi excels in managing building processes within budget and timelines, emphasizing ethical standards and specifications. In this role, you will handle customer inquiries through phone, email, and chat, resolving technical issues related to the company's products and services. You will analyze product malfunctions by testing scenarios and impersonating users, update internal databases with technical information, and monitor social media to address customer complaints. You will also share new feature updates with customers, collect feedback, and support junior team members through training. Ideal candidates will have at least one year of experience and hold an OND or HND qualification. Familiarity with the construction industry, help desk software, remote support tools, and CRM systems is advantageous. Strong communication, problem-solving skills, multitasking ability, and patience in challenging situations are essential for success. This is a full-time position. Ikeja, Lagos, is a bustling hub for Nigeria's building and civil engineering sector, making this role pivotal in maintaining high customer satisfaction in a competitive market. Akinkunbi Nigeria Limited's focus on consultancy and facility management adds depth to the local construction landscape. The monthly salary ranges from ₦100,000 to ₦150,000, providing a solid foundation for career growth in customer support within the building and construction industry. Successful specialists often progress into senior support or client relations roles. To make your application stand out, emphasize your experience with customer support tools and problem resolution, quantify customer satisfaction improvements if possible, and highlight any relevant construction or technical knowledge in your CV and cover letter. Apply for the Customer Support Specialist role at Akinkunbi Nigeria Limited before the deadline on May 22, 2026, to be part of a dynamic team delivering quality construction services.
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Akinkunbi Nigeria Limited is a Nigerian firm specializing in building and civil engineering construction, offering consultancy, maintenance, renovation, and facility management services.
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