Customer Services: Sales & Customer Success Executive at Khenpro Global Services

Drive business growth as a Customer Services professional at Khenpro Global Services, based in Lagos. This Sales & Customer Success Executive role focuses on converting inquiries into sales while ensuring outstanding customer experiences within the dynamic Lagos market. In this position, you will manage customer communications across various digital platforms, transforming leads into finalized sales through consultative engagement. Your daily activities include following up on potential and inactive clients, educating customers about product advantages, and promoting additional services to enhance revenue. You will also keep detailed records of client interactions and coordinate with internal teams to guarantee smooth order processing and customer satisfaction. Ideal candidates will hold a BA, BSc, or HND and bring 1 to 3 years' experience in sales, customer service, telesales, or social commerce. You should demonstrate strong negotiation and persuasion abilities, familiarity with CRM software, and excellent interpersonal skills to build lasting client relationships. This full-time role demands resilience and a consistent drive to meet sales targets. Lagos serves as Nigeria’s commercial hub, making this role pivotal for companies like Khenpro Global Services aiming to expand their footprint in the competitive customer care and sales sector. The city's vibrant business environment offers ample opportunities for innovative sales strategies and customer retention. While specific salary details are not provided, this position offers a platform to develop a career in sales and customer success that can lead to senior roles in business development or account management across Nigeria’s fast-evolving markets. To stand out, tailor your application to highlight measurable sales achievements and demonstrate your expertise in managing customer relationships with CRM tools. Clear examples of how you have effectively upsold or converted leads will strengthen your candidacy. Join Khenpro Global Services as a Customer Services Sales & Customer Success Executive and contribute to growing the company’s client base in Lagos. Submit your application promptly to be considered for this opportunity.