Customer Services / Estate Management Officer at Pruvia Integrated Limited

Deliver exceptional customer services as an Estate Management Officer at Pruvia Integrated Limited, located in Lagos State. Pruvia Integrated Limited specializes in managing estates and ensuring tenant satisfaction across its properties. In this role, you will act as the first point of contact for tenants, clients, and residents, addressing inquiries, complaints, and service requests promptly and professionally. You will manage the day-to-day operations of the estate, including supervising cleanliness, security, and overall functionality. Your duties also include coordinating maintenance and repairs, conducting regular property inspections, managing tenant onboarding processes, and ensuring adherence to estate policies and safety standards. Ideal candidates will bring 2 to 4 years of experience in customer service or estate management, with a minimum qualification of HND or B.Sc. in Estate Management, Business Administration, or a related discipline. Strong communication and interpersonal skills, coupled with organizational abilities and proficiency in MS Office, are essential. Familiarity with facility management practices and proximity to Ikeja will enhance your effectiveness in this full-time position. Lagos is a central hub for real estate development, with a growing demand for efficient estate management to support the city's expanding residential and commercial properties. This role plays a vital part in maintaining property value and resident satisfaction within Lagos' competitive real estate sector. Although the salary details are not specified, this position offers a solid opportunity to advance in estate management and customer service within Lagos' thriving property market. Successful candidates may progress to senior management roles or expand their career into broader property consultancy and real estate services. To stand out, emphasize your experience resolving tenant issues and managing estate operations in your application. Quantify your achievements, such as improvements in tenant satisfaction or maintenance turnaround times, and provide references from previous estate or customer service roles. We encourage qualified candidates to apply for the Customer Services / Estate Management Officer role at Pruvia Integrated Limited. Ensure your application is submitted promptly to be considered.