Customer Services: Customer Service Representative at GUO Transport Company Limited

Join GUO Transport Company Limited in Lagos as a Customer Services Customer Service Representative, where you will play a vital role in managing parcel delivery and customer satisfaction within the logistics sector. GUO Transport Company Limited is known for its commitment to dependable courier services across Nigeria. In this role, you will handle daily customer interactions, coordinate parcel routing and dispatch, and ensure all shipments are properly packaged and inspected before delivery. You will also track parcels in transit, manage shipment documentation, and resolve customer inquiries and complaints to uphold GUO's high service standards. You will bring a minimum of 1 to 3 years of experience in logistics or courier services, along with a Bachelor’s or HND degree in Logistics, Business Administration, or related fields. Strong communication skills, proficiency in Microsoft Office, and a customer-centric approach are essential. This position operates on a contract basis with shifts covering mornings and afternoons throughout the week. Lagos is a key hub for logistics and transportation in Nigeria, with GUO Transport Company Limited contributing to the efficient movement of goods in this bustling commercial city. The role supports the critical demand for timely and secure parcel delivery in the region. While salary details are not disclosed, this role offers a pathway to growth in logistics operations, customer service management, and supply chain coordination within Nigeria’s expanding courier industry. To stand out, highlight your experience coordinating parcel logistics and your success in resolving customer issues quickly. Demonstrate your ability to maintain accurate shipment records and your familiarity with CRM or tracking systems. If you are ready to contribute as a Customer Services Customer Service Representative at GUO Transport Company Limited, apply before the July 1, 2026 deadline and take the next step in your logistics career.