Customer Services: Customer Service Officer at Jomav Homes

Take on the role of Customer Service Officer at Jomav Homes in Ondo, where your expertise will enhance client engagement in the real estate sector. Jomav Homes is a well-established property developer known for delivering quality homes and excellent customer support in Ondo State. In this role, you will manage client inquiries through phone, email, and social channels, providing clear information about property listings, pricing, and payment options. You will support customers throughout the buying process by preparing key documents such as Deeds of Assignment and Survey plans, while resolving issues promptly or escalating them when necessary. Coordinating with the sales team, you will handle lead follow-ups, schedule property viewings, and maintain detailed client records using the company's CRM system. Post-purchase, you will engage clients to ensure satisfaction and encourage referrals. Candidates who excel here typically hold a Bachelor's degree or HND in Business Administration, Communications, or related fields. You should bring strong proficiency with Microsoft Office and CRM software, alongside excellent verbal and written communication skills that simplify complex real estate terms. The position requires a full-time commitment and the ability to remain patient and composed under pressure while solving problems effectively. Ondo's property market is growing steadily, with increasing demand for residential developments. Being embedded in a reputable real estate company like Jomav Homes offers a great opportunity to develop your customer service career in this expanding sector while contributing to buyers’ positive experiences. While no salary details are provided, this role offers a platform to advance into senior customer relations or sales support positions within real estate or related industries. Building strong client relationships here can open doors to broader customer management roles. To stand out, emphasize your experience handling customer inquiries and managing documentation in property sales. Highlight your skills in CRM systems and Microsoft Office, and quantify achievements such as improving client satisfaction or successfully resolving complaints. Provide examples of working collaboratively with sales teams to close deals. If you want to grow as a Customer Service Officer in Ondo’s real estate market, apply for this role at Jomav Homes before the deadline. This opportunity is ideal for candidates ready to contribute excellent client support in a dynamic environment.