Bachelor of Arts - Computer Science - Information Technology (Optional Co-op)
Bishop's University
4-Year Bachelor's Degree
Sherbrooke48 months
Tuition
CA$28,651 / First year
Application fee
₦111,000
Prestigious ConsultingVerified
Customer Service Representative (Healthcare)
Nigeria, Lagos
Full-time2 months ago
Expires Jun 20, 2028
Overview
We are seeking a compassionate and detail-oriented Customer Service Representative with experience in the healthcare sector to serve as the primary point of contact for patients, clients, and healthcare partners. The ideal candidate will provide accurate information, resolve inquiries efficiently, and ensure a positive patient experience while maintaining confidentiality and compliance with healthcare regulations.
Responsibilities
- Schedule, confirm, and reschedule patient appointments using healthcare/HMO software.
- Liaise with clinical staff, billing teams, and insurance providers to resolve patient issues.
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Bachelor of Arts in Economics - Autumn Intake
Bishop's University
4-Year Bachelor's Degree
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Requirements
- Interested candidates should possess a Bachelor’s Degree
- Experience using healthcare management systems or HMO software
- Strong verbal and written communication skills
- Ability to handle sensitive information with discretion
- Excellent problem-solving and conflict-resolution skills
- Proficiency in Microsoft Office and customer service tools.