Customer Service Representative at Clinix Healthcare Nigeria

Join Clinix Healthcare Nigeria in Lagos as a Customer Service Representative, where delivering exceptional patient care and support is essential. Clinix Healthcare is a respected medical service provider committed to quality healthcare and patient satisfaction. In this role, you will engage directly with patients and visitors, managing inquiries through phone, email, or in person. You will schedule appointments, provide accurate information about medical services such as lab tests and consultations, and handle billing and payment processes. Your daily activities will ensure smooth patient experiences and effective collaboration with clinical teams. Candidates who excel will have 1-2 years of customer service experience, preferably in healthcare, strong communication skills, and the ability to multitask in a dynamic environment. A minimum qualification of OND, HND, or Bachelor's degree is required, alongside proficiency with hospital management systems and a professional demeanor. Lagos is a bustling healthcare hub, and Clinix Healthcare Nigeria plays a vital role in enhancing patient interactions and service delivery in this competitive market. This position contributes to maintaining high standards of care and operational efficiency. While the salary is not specified, this role offers a valuable opportunity to grow within the healthcare customer service sector, potentially advancing into supervisory or administrative positions. To stand out, emphasize your experience managing patient inquiries, your technical skills with healthcare software, and your ability to maintain confidentiality and professionalism. Detail specific achievements in patient satisfaction or process improvements in your CV. Apply now for the Customer Service Representative role at Clinix Healthcare Nigeria to contribute to excellent patient care. Ensure your application is submitted promptly to meet the recruitment timeline.