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Elizabeth Maddeux LimitedVerified

Customer Service Manager

Nigeria, FCT
Full-time3-5 Years17 days ago
Expires Nov 07, 2029
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OverviewResponsibilitiesRequirementsSalarySimilar Jobs

Overview

The Customer Service Manager is responsible for overseeing the bank’s customer service operations, ensuring a high level of customer satisfaction, resolving customer issues, and improving service delivery within the branch.

Responsibilities

  • Supervise the customer service team and daily service operations.
  • Ensure timely resolution of customer complaints and inquiries.
  • Monitor service quality and implement improvements where necessary.
  • Train and mentor customer service staff.
  • Ensure compliance with service standards and policies.
  • Prepare customer service performance reports.

🎓 Career-boosting study programs picked for this role

View all programs

Only the strongest matches are shown below. Compare tuition, duration, and fees at a glance.

Bishop's University logo

Bachelor of Arts - Computer Science - Information Technology (Optional Co-op)

Bishop's University

4-Year Bachelor's Degree
Sherbrooke48 months

Tuition

CA$28,651 / First year

Application fee

₦111,000

View program
Bishop's University logo

Bachelor of Arts in Economics - Autumn Intake

Bishop's University

4-Year Bachelor's Degree
Sherbrooke48 Months

Tuition

CA$28,651 / First year

Application fee

₦110,000

View program

Requirements

  • Bachelor’s Degree in Business Administration, Marketing, Banking, or related field.
  • 4–6 years experience in customer service within the banking sector.
  • Proficiency in Microsoft Office applications
  • Key Skills:
  • Customer relationship management
  • Leadership and team supervision
  • Communication and conflict resolution
  • Service quality management.

Salary Insights

About the Company

Elizabeth Maddeux Limited

Elizabeth Maddeux Limited - Our client, a reputable manufacturing firm, is recruiting to fill the position below:

Human Resources
Lagos, Nigeria
View Company Profile

Location

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About the Company

Elizabeth Maddeux Limited

Elizabeth Maddeux Limited - Our client, a reputable manufacturing firm, is recruiting to fill the position below:

Human Resources
Lagos, Nigeria
View Company Profile

Location

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Newsata

Nigeria's most transparent job platform. Find jobs with real salaries and track your applications.

For Job Seekers

  • Browse Jobs
  • Companies
  • Salary Insights
  • Job Alerts
  • My Dashboard

For Study Applicants

  • Browse Programs
  • Browse Schools
  • Scholarships
  • Study Dashboard

For Employers

  • Post a Job
  • Manage Jobs
  • Company Profile

Company

  • Home
  • About Us
  • Contact
  • Privacy Policy
  • Terms of Service
  • Recruitment Hubs

© 2026 Newsata. All rights reserved.

Lagos JobsAbuja JobsRemote JobsNDLEA Recruitment