Bachelor of Arts - Computer Science - Information Technology (Optional Co-op)
Bishop's University
4-Year Bachelor's Degree
Sherbrooke48 months
Tuition
CA$28,651 / First year
Application fee
₦111,000
Recruit ManagementVerified
After Sales / Customer Service Representative
Victoria Island, Lagos
Full-time1-2 Years12 days ago
Expires Aug 07, 2029
Overview
We are seeking a highly motivated and customer-focused After Sales / Customer Service Representative to join our team at a leading kitchen appliance company. As a key member of our customer support team, you'll be the face of our brand, providing top-notch support to our valued customers. How to apply Interested and qualified candidates should send their CV using "After Sales /Customer Service Representative" as the subject of the mail. Note: Only shortlisted candidates will be contacted.
Responsibilities
- Handle customer inquiries and concerns about their kitchen appliance purchases, providing timely and effective solutions.
- Manage after-sales services, including product registration, warranty claims, and repair requests.
- Provide product information and resolve customer issues.
- Contribute to improving customer experience and process optimization.
- Maintain accurate customer records.
- Meet sales targets and promote additional services.
- Collaborate with internal teams to resolve complex issues.
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Bachelor of Arts - Sociology - Criminology, Law, and Social Policy
Bishop's University
4-Year Bachelor's Degree
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Tuition
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Requirements
- 1-2 years of customer service experience.
- Excellent communication and problem-solving skills.
- Basic technical knowledge of kitchen appliances.
- Strong customer service skills and ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and customer service software like CRM.