Customer Care Executive at Dana Group

Join Dana Group in Lagos as a Customer Care Executive, playing a vital role in fostering customer relationships and driving sales within the automotive industry. Dana Group is a prominent player in Nigeria's vehicle sales and service market, offering a wide range of automobile products. In this customer care role, you will engage directly with clients to maintain loyalty and attract new business, supporting marketing initiatives and ensuring customer satisfaction. Your typical day will involve managing communications with existing customers, identifying new client opportunities, and promoting the company’s products and campaigns. You will also handle administrative duties such as issuing invoices and preparing reports on customer feedback and interactions, contributing to the overall sales targets and marketing strategies. Successful candidates will bring at least two years of experience in automobile sales or the automotive sector, a relevant degree (HND, BSc, or BA), and excellent communication and relationship management skills. This full-time role requires strong organizational abilities and a customer-focused mindset to thrive in Lagos’s bustling automotive market. Lagos is Nigeria’s commercial hub, with a dynamic automotive industry fueled by growing demand for vehicles and related services. Working at Dana Group offers a chance to be part of this vibrant market, contributing directly to customer satisfaction and business growth in one of Nigeria’s busiest cities. The position offers a monthly salary ranging from ₦100,000 to ₦150,000, reflecting the value of your experience and contribution. This role provides a solid foundation for career growth in customer care and sales within the automotive or retail sectors. To stand out, tailor your application to highlight your previous achievements in customer retention and sales growth, quantify your success with specific metrics, and demonstrate your familiarity with automotive products and customer engagement strategies. If you are ready to excel as a Customer Care Executive and help Dana Group deliver outstanding customer service, submit your application before the deadline. This is your opportunity to join a leading automotive company in Lagos and advance your career.