Customer Care / Admin Officer Vacancy at Alphaa.africa - Grace Moni Limited

Handle customer inquiries via phone, email, and in person. Manage travel bookings, reservations, and ticketing. Provide accurate information on travel packages, visa processes, and company services. Maintain client records, reports, and proper documentation. Support day-to-day administrative tasks within the office. Resolve complaints professionally and ensure customer satisfaction. Assist management in coordinating travel-related activities and operations.

Minimum of OND/HND/B.Sc. in Business Administration, Tourism, or related field. Previous experience in Customer Service or Administrative roles is an advantage. Excellent communication and interpersonal skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Strong organizational and multitasking abilities. Passion for the travel and tourism industry.