Client Service Manager at Micdee Designs Limited in Lagos

The Client Service Manager at Micdee Designs Limited in Lagos will act as the main connection between the company and its clients. This role is crucial for ensuring effective communication, client satisfaction, and the development of long-lasting relationships. The ideal candidate will possess a strong foundation in client service along with technical knowledge in architecture, civil engineering, or building construction, enabling them to manage client expectations throughout various project stages. In this role, you will be responsible for all client interactions, starting from the project kickoff to its completion. You'll build and nurture robust client relationships that encourage repeat business and referrals. Your ability to translate client needs into detailed project briefs for internal teams will be essential. You will also monitor project progress, keeping clients informed about updates, risks, and solutions, while collaborating closely with project managers and site teams to ensure client expectations are met. Candidates should hold a Bachelor’s Degree in Architecture, Civil Engineering, Building Technology, or a related field, with 3-5 years of experience in client service or project coordination within the construction or design sector. Excellent communication and negotiation skills are vital, alongside the ability to handle multiple projects concurrently. Proficiency in Microsoft Office and project management tools is expected, and professional certifications are a plus. This position offers a competitive salary ranging from N300,000 to N400,000 per month. If you are driven to enhance client satisfaction and thrive in a dynamic environment, we encourage you to apply for the Client Service Manager position at Micdee Designs Limited.