Discover the Mtn job vacancy for the role of Analyst - Service Assurance Digital Services at MTN Nigeria, based in Nigeria. MTN Nigeria is a prominent telecommunications firm with a rich history as Africa's top cellular network, providing innovative digital solutions.
As an Analyst - Service Assurance Digital Services, you will oversee the development and enforcement of standardized policies, procedures, and processes across digital services. Your daily tasks include monitoring compliance programs, analyzing risk data, and coordinating mitigation efforts to uphold service quality and regulatory standards. You will prepare detailed reports, provide actionable insights, and collaborate with internal stakeholders such as Customer Experience, Finance, IT, and Marketing to ensure alignment on compliance objectives.
Ideal candidates will bring 3 to 7 years of experience, including at least 3 years in medium or small-sized organizations, with a solid grasp of compliance frameworks, risk assessment, and telecommunications industry knowledge. You will demonstrate strong analytical skills, effective communication, and proficiency in Microsoft Office. This role operates on a hybrid job type, requiring teamwork and cross-divisional collaboration.
The telecommunications sector in Nigeria is rapidly evolving, with MTN Nigeria at the forefront of digital innovation. This position plays a key role in sustaining service integrity and compliance within Nigeria's dynamic digital services market, contributing to the company’s leadership in the telecom industry.
While salary details are not specified, this role offers growth potential within a major telecom operator, opening pathways to advanced compliance and service assurance positions. You will gain valuable exposure to regulatory frameworks and digital product governance.
To excel, highlight your experience with compliance monitoring, policy development, and risk analysis in your application. Quantify your impact on compliance success and emphasize your ability to engage diverse internal teams. Providing examples of telecom or IT sector experience will strengthen your candidacy.
We invite you to apply for the Mtn job vacancy: Analyst - Service Assurance Digital Services at MTN Nigeria. The application deadline is June 23, 2026. Don’t miss this opportunity to contribute your expertise to Nigeria’s leading telecom provider.
