Duty Manager at Class Suites Hotel and Apartments

Take charge as the Duty Manager at Class Suites Hotel and Apartments in Abuja, overseeing daily operations within this reputable hotel chain known for its modern facilities across Lagos, Abuja, and Ibadan. This role places you at the forefront of ensuring efficient hotel management and exceptional guest experiences in the nation's capital. In this position, you will coordinate operational goals on a monthly and annual basis, collaborate with management to refine processes, and evaluate financial performance including revenue and cash flow reports. You'll lead training for new staff, manage employee relations, organize work schedules, and uphold company policies. Handling customer complaints and maintaining facility security also fall under your remit, alongside scheduling regular maintenance to guarantee a high standard of service. Ideal candidates will bring experience in hotel operations management, strong leadership skills, and the ability to enforce company policies effectively. A full-time commitment is required, demonstrating your dedication to managing a busy hospitality environment. Your organizational skills will ensure smooth scheduling and budgeting alongside upper management. Abuja's hospitality sector is expanding rapidly, driven by the city's status as Nigeria’s political and business hub. Class Suites Hotel and Apartments plays a key role in providing quality accommodation close to the airport, catering to both business travelers and tourists. This role is critical in maintaining service excellence and operational efficiency in such a competitive market. Though no specific salary details are provided, this full-time Duty Manager position offers the prospect of career advancement within the hospitality industry, opening doors to senior management roles in hotel operations across Nigeria. To stand out, highlight your experience managing hotel teams and your success in improving operational processes in your resume and cover letter. Quantify achievements in revenue enhancement, staff training outcomes, or customer satisfaction improvements to demonstrate your capability. If you aspire to join Class Suites Hotel and Apartments as a Duty Manager in Abuja, seize this opportunity to apply promptly and contribute to a leading hotel group's ongoing success. The position awaits qualified candidates ready to manage dynamic hotel operations efficiently.