Customer Services: Front Desk Officer at Paceview Homes Ltd

Take on the role of Customer Services Front Desk Officer with Paceview Homes Ltd in Abuja, where you will represent the company’s commitment to exceptional client care. Paceview Homes Ltd operates in the real estate sector, delivering quality housing solutions to Nigerian customers. In this role, you will engage with customers across multiple communication channels, providing timely responses to inquiries and resolving complaints effectively. You will manage order processing, maintain detailed records of customer interactions, and collaborate with your team to enhance service delivery. Your leadership will extend to supervising junior customer service staff to ensure consistent satisfaction and professional support. Ideal candidates bring an OND qualification paired with 5 to 7 years of customer service experience. You should be adept at maintaining composure under pressure, comfortable with computer use, and skilled in managing customer relationships. This full-time position demands a professional attitude and the ability to navigate complex customer needs with empathy and efficiency. Abuja's growing real estate market requires skilled customer service professionals to maintain client trust and support sales growth. Paceview Homes Ltd benefits from a customer-centric approach that strengthens its competitive position in the capital's housing sector. The role includes a commission component of 5% on sales or converted prospects, complementing the base salary and offering financial growth opportunities. This position also opens pathways to leadership roles within customer care or sales management in property development or related industries. To stand out, emphasize your track record in managing customer relations and team coordination, quantifying your impact on customer satisfaction or sales conversion rates. Highlight your ability to handle challenging situations calmly and your technical proficiency with customer service software. If you are ready to advance your career as a Customer Services Front Desk Officer at Paceview Homes Ltd, apply before the closing date to join a respected team dedicated to excellence in Abuja's real estate market.