Customer Services: Customer Service Representative at Diamond Shine Cleaning Company

Excel as a Customer Service Representative at Diamond Shine Cleaning Company in Abuja, a leader in innovative cleaning and drone cleaning solutions. This role focuses on expanding client acquisition, maintaining excellent customer relationships, and enhancing brand visibility in Nigeria's capital city. In this position, you will actively source and secure new clients, nurture existing accounts, and promote a wide range of cleaning services including residential, commercial, and specialized drone cleaning. Your daily tasks include guiding clients through service options, managing scheduling, providing post-service support, and collaborating closely with operations to ensure seamless service delivery that meets high quality standards. Ideal candidates will bring a minimum of an OND, HND, or B.Sc. in Business Administration, Marketing, Hospitality, or related fields with proven experience in sales or customer-facing roles. Strong communication skills, a results-driven attitude, and the ability to manage high-volume client interactions independently and within a team are essential. Familiarity with Abuja's business climate is advantageous, and the role demands a full-time commitment. Abuja, as Nigeria’s administrative center, offers a thriving environment for customer services roles in the cleaning sector, especially with rising demand for innovative solutions like drone cleaning. This role places you at the intersection of customer satisfaction and operational excellence within a growing industry. The company offers a competitive salary combined with a commission structure, fostering career advancement and ongoing professional development in a dynamic, supportive environment. This position is a stepping stone toward leadership roles in client relations or sales management within the service industry. To stand out, tailor your application to highlight your success in client acquisition and retention, quantify your sales achievements, and demonstrate familiarity with cleaning or facilities management services. Providing references that attest to your customer service skills will strengthen your candidacy. Join Diamond Shine Cleaning Company as a Customer Service Representative and contribute to delivering exceptional cleaning experiences in Abuja. Submit your application promptly to seize this opportunity.