Customer Service Representative at Traydah Global Resources Limited

Join Traydah Global Resources Limited in Oyo State as a Customer Service Representative, a key role dedicated to enhancing customer satisfaction through effective communication and problem resolution. This position is based in Ibadan and requires a proactive approach to managing customer interactions. In this role, you will manage customer inquiries and complaints via multiple channels including phone, email, and chat. You will also facilitate online transactions, resolve issues efficiently, and maintain detailed records of customer feedback and transactions. Coordination with team members to ensure smooth operations and adherence to company policies is essential. Ideal candidates will hold a BA, BSc, or HND, be aged between 20 and 25 years, and have intermediate computer skills. Strong communication abilities and interpersonal skills are crucial. The role demands flexibility to work 12-hour rotational shifts both day and night, reflecting the company’s commitment to continuous customer support. Ibadan's growing commercial environment in Oyo State makes this customer service role vital for supporting local business operations and improving client relations. Traydah Global Resources Limited contributes significantly to customer care standards in the region. The salary range for this full-time position is ₦150,000 to ₦200,000 per month, providing a competitive wage for entry-level candidates. This role offers a pathway to career advancement in customer service and related fields within the Nigerian market. To stand out, emphasize your communication skills and experience managing customer interactions in your CV and cover letter. Highlight your ability to work under pressure and handle both day and night shifts effectively. Apply for the Customer Service Representative role at Traydah Global Resources Limited before the deadline to join a committed team focused on excellent customer engagement in Ibadan.