Explore customer service jobs as a Customer Service Officer at Sunrose Consulting in Lagos, where you will play a vital role in managing client communications and ensuring top-tier service delivery. Sunrose Consulting is a leading firm committed to excellence in client service within Nigeria's bustling commercial hub, Lagos. As a Customer Service Officer, you will oversee all client interactions from the initial inquiry through to service delivery. Your daily tasks will include managing client communications across platforms like WhatsApp, phone calls, and walk-ins, coordinating job assignments, tracking progress, and updating clients on their service status. You'll also handle client pickups and deliveries, ensuring all items meet quality standards before collection. Ideal candidates bring at least two years of experience in customer-facing roles, preferably within luxury or service-driven businesses. You will excel through clear communication, exceptional organizational skills, and the ability to juggle multiple client requests efficiently. This full-time position demands professionalism, calmness under pressure, and proficiency with basic digital tools such as spreadsheets. Lagos is Nigeria's commercial epicenter, making roles in customer service crucial for maintaining competitive business standards and enhancing client satisfaction amid a dynamic marketplace. Sunrose Consulting stands out by offering premium service experiences, making this an exciting opportunity in the customer service sector. While specific salary details are not disclosed, this role provides a pathway to advanced positions in client relations and service management, especially within top-tier service firms in Lagos and beyond. To stand out, emphasize your experience managing diverse client portfolios and your ability to maintain professionalism in high-pressure scenarios. Highlight your skills in communication and organizational tools, and provide examples of successfully handling client escalations or improving service workflows. If you are seeking customer service jobs that offer growth and a chance to work with a reputable consulting firm, consider applying for the Customer Service Officer position at Sunrose Consulting. The application deadline is May 27, 2026.
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Stand out for Customer Service roles like this with relevant certifications and skills.
A 4-year bachelor's degree program in Customer Service picked for your next step.
Bishop's University
CA$28,651 / First year
application fee • ₦111,000
Sunrose Consulting specializes in delivering premium client service solutions with a focus on client satisfaction and operational excellence.
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