Co-Manager, Wellness Service at Intersect Consortium in Abuja

The Co-Manager, Wellness Service at Intersect Consortium in Abuja will play a pivotal role in enhancing the efficiency of our wellness services. As a leading organization in mental health, we aim to make a significant impact on the lives of individuals and families through our comprehensive programs. In this role, you will collaborate closely with the current manager to oversee daily operations, ensuring that both call centre and clinical services are executed seamlessly. Your responsibilities will include managing staff schedules, addressing client concerns, and monitoring performance metrics to uphold service quality. You will also be instrumental in training new agents and refining our clinical programs, ensuring they align with best practices. Candidates should hold a Master’s degree in Clinical Psychology and possess at least 5 years of relevant experience in mental health or wellness services. Strong leadership, communication, and problem-solving skills are essential, along with the ability to manage sensitive client issues effectively. This full-time position will require your dedication to improving client satisfaction and service delivery. This role is vital for fostering a supportive environment for our clients and enhancing the operational capabilities of our wellness services. If you are passionate about mental health and have the necessary experience, we encourage you to apply. Join us as we strive to provide exceptional support and make a lasting difference in the mental health landscape. Apply today to become part of our dedicated team.