Client Experience & Sales Associate at Exotic Pet Cafe in Lekki

Join Exotic Pet Café as a Client Experience & Sales Associate in Lekki, Lagos, where your love for animals can thrive. This role is central to our mission of ensuring the well-being of pets while providing exceptional customer service. You'll be the first point of contact for our customers, whether they visit us in-store or reach out online, ensuring they have a memorable experience. In your daily activities, you will assist walk-in customers with a warm and professional approach, respond to online inquiries swiftly, and guide clients in choosing the best products and services for their pets. Building strong relationships with customers will be key, as you follow up on their needs and previous purchases, while also managing inventory and reporting sales to the Store Manager. The ideal candidate will hold a Bachelor's Degree and have 2-4 years of experience, ideally in retail or customer service, combined with a passion for pets. Strong communication skills and an organized, detail-oriented work ethic are essential. This is a full-time position, and immediate availability is required. In this role, you will not only contribute to the café's operations but also promote services like grooming and veterinary care, making a difference in the lives of pets and their owners. Apply now to be part of our dedicated team at Exotic Pet Café!