Join AAVA Brands Limited as a Branch Service Manager in Lagos, where you will lead operations at the service center. AAVA Brands has been a key player in the Nigerian market since 1890, providing a diverse range of branded food, beverages, and consumer goods. In this role, you will manage daily operations, ensuring top-notch customer service and efficient repairs. Your responsibilities include overseeing technician coordination and spare parts management, while also monitoring service KPIs to drive improvements. You'll be the go-to for resolving escalated customer complaints and enhancing overall satisfaction. The ideal candidate will bring relevant qualifications and a wealth of experience—specifically, 8 years in a similar role. Leadership skills are essential, as you'll supervise a team of service technicians and customer care executives, providing training and conducting performance evaluations. This full-time position requires a hands-on approach, including technical support and inventory management. If you're ready to make a significant impact in a dynamic environment, we encourage you to apply for the Branch Service Manager position at AAVA Brands Limited. Your expertise will help us continue delivering exceptional service to our customers.
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Stand out for Operations & Logistics roles like this with relevant certifications and skills.
A 4-year bachelor's degree program in Operations & Logistics picked for your next step.
Bishop's University
CA$28,651 / First year
application fee • ₦111,000
AAVA Brands Limited, part of the Chanrai Summit Group, has been a key player in connecting world-class brands to Nigerian consumers since 1890.
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